FAQ

Storage spaces are charged by the amount of space you require and our friendly staff will be happy to assist in selecting the right size storage unit.

Yes the onsite packing supply shop provides packing boxes, mattress and lounge covers, bubble wrap, butchers paper, packing tape, pictures and robe boxes and removal blankets.

If it can be moved, it can generally be stored. Many of our customers store items such as furniture, toys, books, bikes, sporting equipment, camping gear, files, computers, wine, tools, garage items and much more.

Access is allowed seven days per week from 6:00am to 6:00pm.

We accept the following methods:
– Direct debit with your bank
– Phone credit card payments for existing customers
(Visa and MasterCard)
– Direct payment at the office with Eftpos or cash

Office hours are open on a limited basis:

• Monday to Friday (call in advance 0437 953 480) – 10.00 am to 4.00 pm.
• Saturday, Sunday and Public Holidays closed.
• Other times by prior arrangement.
• Please note that unit access is always available 7 days a week 6.00 am to 6.00 pm.

There is a minimum of one month rental for the first month, then daily thereafter. Discounts apply for rentals of 12 months or more.

We provide a modern, clean and secure site with personal PIN code gate access, CCTV camera surveillance,
individual alarmed units and high security electric perimeter fencing.

It is strongly recommended that all customers contact their insurance company to transfer coverage for their goods in storage.

You will need photo ID, such as driver’s license, one months’ rent in advance and provide your contact details.

Yes, you can provide your own padlock or purchase one from our office during business hours.
We do not keep keys, and you control the entry to your own space.

You cannot store goods that are illegal, stolen, inflammable, explosive, hazardous, perishable or environmentally harmful such as chemicals, petrol, paints or solvents. If you are unsure, please enquire at the office or phone us.